What is Born to Care LLC licensed to provide in Hampton, VA?
Born to Care LLC at 827 Big Bethel Road, Hampton is an assisted living facility licensed by the Virginia Department of Social Services (VDSS) for up to 6 residents. Its license covers both levels Virginia licenses -- residential living care and assisted living care, and it operates a safe, secure environment (special care unit) for residents with dementia.
VDSS lists the license as One Year, expiring Dec. 25, 2026, with Jasmine Reneau Potter named as administrator. The length of a Virginia license is itself a signal: one-year and two-year terms go to facilities in compliance, while conditional and provisional terms flag a facility that is new or has not yet shown sustained compliance.
The record lists this building as ambulatory only, so residents must be able to leave the building on their own in an emergency.
What did Virginia inspectors find at Born to Care LLC?
VDSS has posted 3 inspections for Born to Care LLC; three fall in the 24 months before October 28, 2026. Of those recent visits, no were complaint-related and two documented at least one violation. The most recent inspection on file is dated January 14, 2026.
Violations VDSS cited in the past two years, in the inspector's own words (first sentence of each):
- 22VAC40-73-45-A (Liability insurance, Jan. 14, 2026): Based on the information gathered during the inspections, the facility failed to have the minimum amount of liability insurance coverage required to be maintained by an assisted living facility.
- 22VAC40-73-870-E (Maintenance of buildings and grounds, Jan. 14, 2026): Based on observations and staff interviewed, the facility failed to ensure that all furnishings, fixtures, and equipment, including furniture, window coverings, sinks, toilets, bathtubs, and showers shall be kept clean and in good.
- 22VAC40-73-960-C (Fire and emergency evacuation plan, Jan. 14, 2026): Based on observation and staff interviewed, the facility failed to ensure the telephone numbers for the fire department, rescue squad or ambulance, police, and Poison Control Center shall be posted by each telephone shown on the fire.
- 22VAC40-73-750-B (Resident rooms, June 18, 2025): Based on observations made during a tour of the building, the facility failed to ensure the resident bedrooms contain all required items.
- 22VAC40-73-960-B (Fire and emergency evacuation plan, June 18, 2025): Based on observation and staff interviewed, the facility failed to ensure there was a fire and emergency evacuation drawing posted in a conspicuous place on used by residents.
- 22VAC40-73-980-A (Emergency equipment and supplies, June 18, 2025): Based on observation and staff interviewed, the facility failed to ensure the first aid kit included all required items.
| Inspection date(s) | Complaint-related | Violations | Standards cited |
|---|---|---|---|
| Jan. 14, 2026 | No | Yes | 22VAC40-73-45-A, 22VAC40-73-870-E, 22VAC40-73-960-C |
| Sept. 15, 2025 | No | No | -- |
| June 18, 2025 | No | Yes | 22VAC40-73-750-B, 22VAC40-73-960-B, 22VAC40-73-980-A |
How does Born to Care LLC compare with other Hampton assisted living?
At 6 licensed beds, Born to Care LLC is smaller than the median assisted living facility in Hampton (61 beds) and smaller than the Hampton Roads median of 78. 4 facilities in Hampton are licensed for more residents.
By licensed size it ranks 5 of 5 in Hampton. The closest in size are P F Place LLC (8 beds, no secure unit, one violation inspection in 24 months) and Commonwealth Senior Living at the Devonshire (61 beds, no secure unit, three violation inspections in 24 months). A comparable building nearby gives you a second inspection record to read side by side.
What should families ask Born to Care LLC before moving in?
Ask the administrator what changed after the citations on liability insurance, maintenance of buildings and grounds, fire and emergency evacuation plan, and ask to see the plan of correction VDSS received.
Ask how many residents live in the special care unit now, how many direct care staff are awake there overnight, and who coordinates the unit's weekly activity hours.
Ask whether residents on the Auxiliary Grant are accepted, and whether someone who spends down private savings can stay.
Ask how residents were sheltered or moved during the last hurricane warning in Hampton, and where they would go if the building had to evacuate.
Who can help a family considering Born to Care LLC in Hampton?
The free, independent help for this facility is the Bay Aging Long-Term Care Ombudsman Regional Office (Williamsburg office) (757-808-5275) for resident concerns and Peninsula Agency on Aging (PAA) (757-873-0541) for planning. Licensing complaints go to VDSS at 1-800-543-7545.
| Measure | Born to Care LLC | Hampton median / share |
|---|---|---|
| Licensed capacity | 6 | 61 |
| Secure memory care unit | Yes | 1 of 5 facilities |
| Inspections in last 24 months | 3 | 5 |
| Inspections with violations (24 mo) | 2 | 3 |
Source: Virginia Department of Social Services, Division of Licensing Programs, facility search -- data as of October 28, 2026.