Hope Haven Homes LLC

What is Hope Haven Homes LLC licensed to provide in Norfolk, VA?

Hope Haven Homes LLC at 723 Red Mill Road, Norfolk is an assisted living facility licensed by the Virginia Department of Social Services (VDSS) for up to 5 residents. Its license covers both levels Virginia licenses -- residential living care and assisted living care. VDSS does not list a special care unit for dementia here.

VDSS lists the license as One Year, expiring Feb. 14, 2027, with Tameka Allen named as administrator. The length of a Virginia license is itself a signal: one-year and two-year terms go to facilities in compliance, while conditional and provisional terms flag a facility that is new or has not yet shown sustained compliance.

The VDSS record does not list a non-ambulatory qualification for this building.

What did Virginia inspectors find at Hope Haven Homes LLC?

VDSS has posted 3 inspections for Hope Haven Homes LLC; three fall in the 24 months before October 28, 2026. Of those recent visits, no were complaint-related and one documented at least one violation. The most recent inspection on file is dated December 29, 2025.

Violations VDSS cited in the past two years, in the inspector's own words (first sentence of each):

• 22VAC40-73-50-B (Disclosure, Nov. 24, 2025 and Dec. 3, 2025): Based on the onsite record review and interview, it was determined that the facility did not ensure to obtain written acknowledgment of the receipt of the disclosure by the resident or their legal representative.
• 22VAC40-73-250-D (Staff records and health requirements, Nov. 24, 2025 and Dec. 3, 2025): Based on the onsite interview, it was determined that the facility did not ensure health information required by these standards be maintained at the facility and be included in the staff record for each staff person.
• 22VAC40-73-250-D (Staff records and health requirements, Nov. 24, 2025 and Dec. 3, 2025): Based on the onsite interview, it was determined that the facility did not ensure health information required by these standards be maintained at the facility and be included in the staff record for each staff person.
• 22VAC40-73-260-C (First aid and CPR certification, Nov. 24, 2025 and Dec. 3, 2025): Based on observation, it was determined that the facility did not ensure listing of all staff who have current certification in first aid or CPR, in conformance with subsections A and B of this section, be posted in the facility so that.
• 22VAC40-73-310-A (Admission and retention of residents, Nov. 24, 2025 and Dec. 3, 2025): Based on the onsite record review it was determined that the facility did not ensure that no resident be admitted or retained who requires a level of care or service or type of service for which the facility is not licensed or which the.
• 22VAC40-73-310-B (Admission and retention of residents, Nov. 24, 2025 and Dec. 3, 2025): Based on the onsite record review it was determined that the facility did not ensure assisted living facilities shall not admit an individual before a determination has been made that the facility can meet the needs of the individual.
• 22VAC40-73-310-D (Admission and retention of residents, Nov. 24, 2025 and Dec. 3, 2025): Based on the onsite record review and interview, it was determined that the facility failed to provide written assurance to a resident or the legal representative documenting that the facility has the appropriate license to meet their.
• 22VAC40-73-320-A (Physical examination and report, Nov. 24, 2025 and Dec. 3, 2025): Based on the onsite record review it was determined that the facility did not ensure within the 30 days preceding admission, a person shall have a physical examination by an independent physician.
• 22VAC40-73-350-B (Sex offender information, Nov. 24, 2025 and Dec. 3, 2025): Based on the onsite record review and interview, it was determined that the facility did not ensure, prior to admission, whether a potential resident was a registered sex offender and failed to document that this was ascertained and the.
• 22VAC40-73-440-B (Uniform assessment instrument (UAI), Nov. 24, 2025 and Dec. 3, 2025): Based on the onsite record review and interview, it was determined that the facility did not ensure for a private pay individuals, the UAI shall be completed by one of the following qualified assessors: An assisted living facility staff.
• 22VAC40-73-450-A (Individualized service plans, Nov. 24, 2025 and Dec. 3, 2025): Based on the record review, it was determined that the facility did not ensure on or within 7 days prior to the day of admission, a preliminary plan of care shall be developed to address the basic needs of the resident that adequately.
• 22VAC40-90-30-B (Background checks, Nov. 24, 2025 and Dec. 3, 2025): Based on the onsite staff record review and interview, it was determined that the facility did not ensure the sworn statement or affirmation be completed for all applicants for employment.

How does Hope Haven Homes LLC compare with other Norfolk assisted living?

At 5 licensed beds, Hope Haven Homes LLC is smaller than the median assisted living facility in Norfolk (88 beds) and smaller than the Hampton Roads median of 78. 4 facilities in Norfolk are licensed for more residents.

By licensed size it ranks 5 of 5 in Norfolk. The closest in size are Harbor's Edge (83 beds, with secure unit, one violation inspection in 24 months) and Commonwealth Senior Living at the Ballentine (88 beds, with secure unit, five violation inspections in 24 months). Families often tour one building of each size before deciding which feel suits their parent.

What should families ask Hope Haven Homes LLC before moving in?

Ask the administrator what changed after the citations on disclosure, staff records and health requirements, first aid and cpr certification, and ask to see the plan of correction VDSS received.

Ask for the written policy on residents who exhaust private funds, including any Auxiliary Grant acceptance.

Ask how residents were sheltered or moved during the last hurricane warning in Norfolk, and where they would go if the building had to evacuate.

Who can help a family considering Hope Haven Homes LLC in Norfolk?

For Norfolk residents, Senior Services of Southeastern Virginia (SSSEVA) (757-461-9481) handles aging-services planning and the Bay Aging Long-Term Care Ombudsman Regional Office (Norfolk office) (757-222-4542) advocates for residents once they move in. Licensing complaints go to VDSS at 1-800-543-7545.

Source: Virginia Department of Social Services, Division of Licensing Programs, facility search -- data as of October 28, 2026.