What is Spring Arbor of Williamsburg licensed to provide in James City County, VA?
Spring Arbor of Williamsburg at 935 Capitol Landing Road, Williamsburg is an assisted living facility licensed by the Virginia Department of Social Services (VDSS) for up to 100 residents. Its license covers both levels Virginia licenses -- residential living care and assisted living care, and it operates a safe, secure environment (special care unit) for residents with dementia.
VDSS lists the license as Conditional, expiring March 14, 2027, with Melissa Gary named as administrator. Families sometimes skip past the license term, but in Virginia it carries information -- a facility on a conditional or provisional license is either new or being watched more closely than one on a one- or two-year license.
The VDSS record does not list a non-ambulatory qualification for this building.
What did Virginia inspectors find at Spring Arbor of Williamsburg?
VDSS has posted 1 inspection for Spring Arbor of Williamsburg; one fall in the 24 months before October 28, 2026. Of those recent visits, no were complaint-related and no documented at least one violation. The most recent inspection on file is dated September 17, 2026.
None of the recent inspections at Spring Arbor of Williamsburg resulted in a posted violation narrative we could retrieve, which is a good sign but not a guarantee -- read the full reports on the VDSS search before you sign.
| Inspection date(s) | Complaint-related | Violations | Standards cited |
|---|---|---|---|
| Sept. 17, 2026 | No | No | -- |
How does Spring Arbor of Williamsburg compare with other James City County assisted living?
At 100 licensed beds, Spring Arbor of Williamsburg is larger than the median assisted living facility in James City County (95 beds) and larger than the Hampton Roads median of 78. 2 facilities in James City County are licensed for more residents.
By licensed size it ranks 4 of 9 in James City County. The closest in size are Charter Senior Living of Williamsburg (100 beds, with secure unit, seven violation inspections in 24 months) and Edgeworth Park at New Town (95 beds, with secure unit, five violation inspections in 24 months). A comparable building nearby gives you a second inspection record to read side by side.
What should families ask Spring Arbor of Williamsburg before moving in?
Ask how many residents live in the special care unit now, how many direct care staff are awake there overnight, and who coordinates the unit's weekly activity hours.
Ask how many current residents pay with the Auxiliary Grant; a facility can decline it entirely.
Ask what the plan is if flooding or a long power outage hits James City County -- which rooms keep power, and where residents would be taken.
Who can help a family considering Spring Arbor of Williamsburg in James City County?
Before a move, call Peninsula Agency on Aging (PAA) at 757-873-0541; after a move, the ombudsman covering Spring Arbor of Williamsburg is reached at 757-808-5275. Licensing complaints go to VDSS at 1-800-543-7545.
| Measure | Spring Arbor of Williamsburg | James City County median / share |
|---|---|---|
| Licensed capacity | 100 | 95 |
| Secure memory care unit | Yes | 8 of 9 facilities |
| Inspections in last 24 months | 1 | 7 |
| Inspections with violations (24 mo) | 0 | 4 |
Source: Virginia Department of Social Services, Division of Licensing Programs, facility search -- data as of October 28, 2026.