St. Charles Lwanga House at 446 Queens Creek Road

What is St. Charles Lwanga House at 446 Queens Creek Road licensed to provide in James City County, VA?

St. Charles Lwanga House at 446 Queens Creek Road at 446 Queens Creek Road, Williamsburg is an assisted living facility licensed by the Virginia Department of Social Services (VDSS) for up to 7 residents. Its license covers both levels Virginia licenses -- residential living care and assisted living care. VDSS does not list a special care unit for dementia here.

VDSS lists the license as One Year, expiring Aug. 3, 2027, with Margaret Wamalma Walubuka named as administrator. The length of a Virginia license is itself a signal: one-year and two-year terms go to facilities in compliance, while conditional and provisional terms flag a facility that is new or has not yet shown sustained compliance.

The VDSS record does not list a non-ambulatory qualification for this building.

What did Virginia inspectors find at St. Charles Lwanga House at 446 Queens Creek Road?

VDSS has posted 4 inspections for St. Charles Lwanga House at 446 Queens Creek Road; four fall in the 24 months before October 28, 2026. Of those recent visits, no were complaint-related and four documented at least one violation. The most recent inspection on file is dated June 15, 2026.

Violations VDSS cited in the past two years, in the inspector's own words (first sentence of each):

• 22VAC40-73-100-C-3 (Infection control program, June 15, 2026): Based on observation and staff interview, the facility failed to ensure infection prevention measures were implemented by staff and volunteers.
• 22VAC40-73-250-C (Staff records and health requirements, June 15, 2026): Based on a review of staff records, the facility failed to verify that each staff person has received a copy of his or her current job description.
• 22VAC40-73-290-B (Work schedule and posting, June 15, 2026): Based on observation, the facility failed to develop and implement a procedure for posting the name of the current on-site person in charge, as provided for in this chapter, in a place in the facility that is conspicuous to the.
• 22VAC40-73-520-I (Activity and recreational requirements, June 15, 2026): Based on observation and interview, the facility failed to ensure the current month's activities schedule was posted in a conspicuous location in the facility.
• 22VAC40-73-550-F (Resident rights, June 15, 2026): Based on observation and interview, the facility failed to ensure the rights and responsibilities of residents shall be printed in at least 14-point type and posted conspicuously in a public place in all assisted living facilities.
• 22VAC40-73-610-B (Menus for meals and snacks, June 15, 2026): Based on observation and staff and resident interviews, the facility failed to ensure the menus and snacks for the current week were dated and posted in an area conspicuous to residents.
• 22VAC40-73-680-E (Administration of medications and related provisions, June 15, 2026): Based on document reviewed, staff interviewed and observation, the facility failed to ensure medical procedures or treatments ordered by a physician or other prescriber shall be provided according to his instructions and documented.
• 22VAC40-73-680-H (Administration of medications and related provisions, June 15, 2026): Based on a review or resident records, the facility failed to ensure that at the time the medication is administered, the facility shall document on a medication administration record ( MAR ) all medications administered to residents,.
• 22VAC40-73-680-I (Administration of medications and related provisions, June 15, 2026): Based on record review, the facility failed to ensure the MAR include a diagnosis, condition, or specific indications for administering the drug or supplement.
• 22VAC40-73-750-B (Resident rooms, June 15, 2026): Based on observations made during a tour of the building, the facility failed to ensure the residents? bedrooms contain all required items.
• 22VAC40-73-860-I (General requirements, June 15, 2026): Based on observation and staff interviewed, the facility failed to ensure it stored cleaning supplies and other hazardous materials in a locked area.
• 22VAC40-73-870-A (Maintenance of buildings and grounds, June 15, 2026): Based upon observation, the facility failed to ensure that the interior and exterior of all buildings shall be maintained in good repair and kept clean and free of rubbish.

How does St. Charles Lwanga House at 446 Queens Creek Road compare with other James City County assisted living?

At 7 licensed beds, St. Charles Lwanga House at 446 Queens Creek Road is smaller than the median assisted living facility in James City County (95 beds) and smaller than the Hampton Roads median of 78. 8 facilities in James City County are licensed for more residents.

By licensed size it ranks 9 of 9 in James City County. The closest in size are Dominion Village at Williamsburg (58 beds, with secure unit, seven violation inspections in 24 months) and Cambridge Crossing Assisted Living & Memory Care (67 beds, with secure unit, three violation inspections in 24 months). Families often tour one building of each size before deciding which feel suits their parent.

What should families ask St. Charles Lwanga House at 446 Queens Creek Road before moving in?

Ask the administrator what changed after the citations on infection control program, staff records and health requirements, work schedule and posting, and ask to see the plan of correction VDSS received.

Ask what happens to a resident of St. Charles Lwanga House at 446 Queens Creek Road whose savings run out -- is there an Auxiliary Grant bed, or a required move?

Ask how residents were sheltered or moved during the last hurricane warning in James City County, and where they would go if the building had to evacuate.

Who can help a family considering St. Charles Lwanga House at 446 Queens Creek Road in James City County?

For James City County residents, Peninsula Agency on Aging (PAA) (757-873-0541) handles aging-services planning and the Bay Aging Long-Term Care Ombudsman Regional Office (Williamsburg office) (757-808-5275) advocates for residents once they move in. Licensing complaints go to VDSS at 1-800-543-7545.

Source: Virginia Department of Social Services, Division of Licensing Programs, facility search -- data as of October 28, 2026.