Golden Care Services

What is Golden Care Services licensed to provide in Newport News, VA?

Golden Care Services at 105 Maple Avenue, Newport News is an assisted living facility licensed by the Virginia Department of Social Services (VDSS) for up to 8 residents. Its license covers both levels Virginia licenses -- residential living care and assisted living care. VDSS does not list a special care unit for dementia here.

VDSS lists the license as Two Year, expiring Nov. 27, 2027, with Yanova S Mitchener named as administrator. License length tells you something before you read a single inspection: VDSS reserves its longer terms for facilities with sustained compliance and uses conditional or provisional terms for new operators or those under closer watch.

The VDSS record does not list a non-ambulatory qualification for this building.

What did Virginia inspectors find at Golden Care Services?

VDSS has posted 3 inspections for Golden Care Services; three fall in the 24 months before October 28, 2026. Of those recent visits, no were complaint-related and three documented at least one violation. The most recent inspection on file is dated October 17, 2025.

Violations VDSS cited in the past two years, in the inspector's own words (first sentence of each):

• 22VAC40-73-50-B (Disclosure, Oct. 17, 2025): Based on record reviewed and staff interviewed, the facility failed to ensure written acknowledgement of the receipt of the disclosure by the resident or legal representative was retained in the resident's record.
• 22VAC40-73-450-E (Individualized service plans, Oct. 17, 2025): Based on record reviewed and staff interviewed, the facility failed to ensure the individualized service plan ( ISP ) shall be signed and dated by the licensee, administrator or designee and the resident or legal representative.
• 22VAC40-73-50-A (Disclosure, July 16, 2025): Based on record review and interview, the failed to ensure that the assisted living facility shall prepare and provide a statement to the prospective resident and his legal representative, if any, that discloses information about the.
• 22VAC40-73-250-B (Staff records and health requirements, July 16, 2025): Based on interview, the facility failed to ensure all staff records shall be retained at the facility, treated confidentially and kept in a locked area.
• 22VAC40-73-410-A (Orientation and related information for residents, July 16, 2025): Based on record reviewed and staff interviewed, the facility failed to ensure the record included an acknowledgement of the resident having received an orientation and the acknowledgment signed and dated by the resident, and as.
• 22VAC40-73-450-A (Individualized service plans, July 16, 2025): Based on record reviewed and staff interviewed, the facility failed to ensure on or within seven days prior to the day of admission a preliminary plan shall be developed to address the basic needs of the resident that adequately.
• 22VAC40-73-450-C (Individualized service plans, July 16, 2025): Based on record review and interview, the facility failed to ensure that the comprehensive individualized service plan ( ISP ) shall be completed within 30 days after admission.
• 22VAC40-73-560-E (Resident records, July 16, 2025): Based on observation and interview, it was determined that the facility did not ensure that all resident records shall be retained at the facility.
• 22VAC40-73-920-D (Toilet, face/hand washing, and bathing facilities, May 21, 2025): Based on observation, the facility failed to ensure sturdy safeguards shall be provided, with installation in compliance with the Virgina Uniform Statewide Building code to include handrails inside and stools available to stall showers.
• 22VAC40-73-950-A (Emergency preparedness and response plan, May 21, 2025): Based on observation and staff interviewed, the facility failed to ensure there was a fire and emergency evacuation drawing posted in a conspicuous place on used by residents.
• 22VAC40-73-960-C (Fire and emergency evacuation plan, May 21, 2025): Based on observation and staff interviewed, the facility failed to ensure the telephone numbers of the fire department, rescue squad or ambulance, police, and Poison Control Center was posted by each telephone shown on the fire and.

How does Golden Care Services compare with other Newport News assisted living?

At 8 licensed beds, Golden Care Services is smaller than the median assisted living facility in Newport News (80 beds) and smaller than the Hampton Roads median of 78. 9 facilities in Newport News are licensed for more residents.

By licensed size it ranks 10 of 10 in Newport News. The closest in size are Heart & Soul III ALF (27 beds, no secure unit, no violation inspections in 24 months) and The Regent of Newport News (49 beds, no secure unit, 11 violation inspections in 24 months). Treat this as a shortlist, not a ranking; the state does not rate assisted living, and fewer violations can simply mean fewer visits.

What should families ask Golden Care Services before moving in?

Ask the administrator what changed after the citations on disclosure, individualized service plans, staff records and health requirements, and ask to see the plan of correction VDSS received.

Ask whether residents on the Auxiliary Grant are accepted, and whether someone who spends down private savings can stay.

Ask to see the emergency preparedness plan, including generator coverage and the agreement for relocating residents during a storm.

Who can help a family considering Golden Care Services in Newport News?

For Newport News residents, Peninsula Agency on Aging (PAA) (757-873-0541) handles aging-services planning and the Bay Aging Long-Term Care Ombudsman Regional Office (Williamsburg office) (757-808-5275) advocates for residents once they move in. Licensing complaints go to VDSS at 1-800-543-7545.

Source: Virginia Department of Social Services, Division of Licensing Programs, facility search -- data as of October 28, 2026.